Category Archives: Tweets

Only a Fool Learns From His Mistakes

steve blanksgblankJul 12, 2016, 3:16 am 
Only a fool learns from his mistakes;
wise men learn from other people’s mistakes
– Bismark

The Uber Situation

I’ve always had a difficult relationship with Uber: I love the service because the whole experience was so much more pleasant than that of a taxi. They had figured out a better solution to all the little things and the result was just wonderful.

But at the same time, it’s company run by a bunch of unethical, Ayn Rand-ian, bros. I want to support companies that are not just convenient for me, but are ethical as well, so Uber bothered me. But it was just so damned convenient that I suppressed my distaste.

Fortunately Uber has just gone so far over the line that I’ve come to my senses. I regret not doing so before, but at least I can hold my head up now and say “enough!”. Not sure what service I’ll use now, but it won’t be Uber.

Mike Maneythe_spinmdNov 18, 2014, 5:29 am 
Time for Uber to take a breather, reset and think about the brand it wants to be. Because right now, it’s the Dick Cheney of brands.
Aaliya Yaqub, MDDrAaliyaNov 18, 2014, 5:31 am 
Sorry @uber, can’t support how unethical you’ve been lately. Cc: @sarahcuda http://bit.ly/1oYK4xC #deleteuber
John ScalziscalziNov 19, 2014, 4:45 pm 
Lots of people deleting Uber from their phones in my Tweetstream. Well, I never used Uber, so I guess I’m a hipster in this one thing.
Bjorn Freeman-Bensonbjorn_fbNov 21, 2014, 5:13 pm 
Uber’s Moral Compass Needs Recalibration http://tcrn.ch/1BMfRrc
Bjorn Freeman-Bensonbjorn_fbNov 22, 2014, 8:27 pm 
Uber Angst and Uber Shame: to delete or not delete, that is the question. Me, I’m on the #deleteuber side http://nyti.ms/1taTW3G

Quotes from “The Amazon Way: 14 Leadership Principles”

Having worked at Amazon, I was familiar with the principles in “The Amazon Way: 14 Leadership Principles“; it’s amazing how consistent they have been over the years. While I don’t agree with all the principles, particularly the part about not valuing employees’ personal time (a.k.a. work-life balance), the part about creating the right level of process resonates with me:

Bjorn Freeman-Bensonbjorn_fbSep 28, 2014, 5:48 am 
“Strong processes with measurable outcomes eliminate bureaucracy and expose underperformers.” – music to my ears
Bjorn Freeman-Bensonbjorn_fbSep 28, 2014, 7:04 am 
“Bureaucracy is when the process doesn’t favor the customer.”
Bjorn Freeman-Bensonbjorn_fbSep 28, 2014, 7:45 pm 
“Great leaders develop a strong, clear framework; then they constantly apply and articulate that framework.”